Annie Hallsten, Capitol Collegiate Academy
Hear what Annie Hallsten, Director of Operations at Capitol Collegiate Academy, has to say about her experience with the Infinite Campus support team.
Mary Pigott, IT Applications Specialist, Cleveland Heights-University Heights"The thing I appreciate the most whenever I put in a question or ticket is the lack of judgement. They're just so kind, responsive, quick, and able to exude friendliness through tech tickets - it blows my mind."
Sarah Krowl, SIS Manager, Deming Public Schools"Infinite Campus has always been responsive, helpful, and intuitive. They have provided great customer service from the time we converted to the SIS."
Melanie Harris, Chief Information Officer, School District of Philadelphia"We always feel heard, and I think that is what’s really important. You need a partner that takes your sense of urgency at the same level you’re taking your sense of urgency. We’ve always felt that Infinite Campus has matched that feeling."
James Genslinger, User Interface Analyst, Jefferson County Public Schools"Everybody I've worked with has been extremely professional and accommodating. They know their product inside and out and have been a great joy to work with!"
Jeanette Grimsly, SIS Director, Decatur County School District"Anytime I call or submit a support ticket, Infinite Campus is very efficient and very responsive to our needs. They help guide you, troubleshoot, and walk you through issues step-by-step."
Nichole Abernathy, Curriculum Specialist, Elk River Area Schools"Campus Support is easy to use, and I appreciate when I speak with a support professional, they aren’t just there to return me to the Knowledge Base, but genuinely work through the problem with me."
Kelly Brassfield, Director of Enrollment/SIS Administrator, Union Public Schools"Infinite Campus is not only a leader in student information systems, but they lead the SIS industry in customer support. Their responsive support team is second to none."
Julie Johnson, Communications and Technology Manager, Spectrum High School"Infinite Campus rates at the top for the best support available. They don't just close tickets, they resolve issues."
Patricia Hernandez, Student Information System Specialist, Franklin McKinley School District"The support reps are always helpful. Even when they need to check on something, they ALWAYS get back to you."
Frank Walters, SIS Manager, Augusta County Public Schools"We have more than a dozen vendors and Campus is the most responsive. Timeliness in response, it's a game changer."
Marc Nguyen, Help Desk Support, Grossmont Union High School District"I've never had an Infinite Campus call go to voicemail."