Skip to main content

Campus Parent & Campus Student

Help Center

Logging in

How do I log in?

You can either log into our Campus Parent and Campus Student apps or log in from your favorite web browser.

The Campus Student and Campus Parent apps provide the same tools as the browser version, with the benefit of the option to Stay Logged In and receive push notifications.

  1. Download the app from the App Store or Google Play

  2. Search for your District Name and State. Select your district from the list

  3. Enter your Username and Password, provided by your school

  4. If using a secure, private device, mark Stay Logged In to receive mobile push notifications, if enabled by your school

  5. Click Log In!

Students and parents have different login pages. If you are a parent make sure you are using Campus Parent. If you are a student make sure you are using Campus Student. 

  1. Visit infinitecampus.com and click Login at the top right

  2. Search for your District Name and State. Select your district from the list

  3. Click Parent/Student

  4. Click either Campus Parent or Campus Student

  5. Enter the Username and Password provided by your school. If you do not have one, contact your school

  6. Click Log In!

Logging In

I don't know my username or password

Due to privacy concerns, Infinite Campus does NOT have your username or password information. This information is provided by your district.

Logging In

Are you a new user or do you have an activation key?

  1. Search for your district.

  2. Click the Parent/Student button next to your district.

  3. Click New User at the bottom of the login screen.

  4. Enter the activation key sent to you by your district.


If you do not have an activation key, please contact your district to obtain one. Infinite Campus does not have this information. 

Logging In

Username & password issues

Reset your password

Your school can reset your password/create an account. You can also visit Campus Student or Campus Parent (Web Portal or Mobile App) and click “Forgot your password/username." If you don't see the "Forgot password?" and "Forgot username?" options, your district has not turned this feature on.

Captcha

If you have failed to enter your username and password correctly, after a few missed attempts you will see a CAPTCHA. Simply log into Campus Student or Campus Parent using the Web Portal or Mobile App. Enter your username, password, and CAPTCHA to gain access.

Error messages

Connection Error

  • Check your Internet connection

  • Make sure your district's Web Portal is not down

  • If you continue to get the error, reinstall the app

App menu items turned off?

Your school controls what areas of the app are available to you. It is common for schools to turn off all or parts of the app over summer break, during other school breaks, and during grading periods. 

Notifications

Notifications are available through the Campus Student and Campus Parent mobile apps, if enabled by your school.

  1. Before you log in, mark Stay Logged In to receive notifications.

  2. After logging in, click the user menu in the top right and then click Settings and Notification Settings.

  3. From there, indicate which types of notifications you'd like to receive and set the threshold for notifications. For example, indicate if you only want to receive Assignment notifications if the score is below 70%.

  4. Click Save.

A notification is triggered when attendance, grades or assignment scores are created or modified.

You can opt out of receiving text messages from your school/district by either contacting them directly and requesting to be removed from text notifications, or by visiting the Parent Portal.

  1. After Logging in, go to Settings, then Contact Preferences.

  2. From there, select the phone number and deselect notification types you want to receive via text message.

Your school/district has the option to turn on notifications to mobile devices. You may also want to review the notification settings on your phone itself.

Families

Why can't I see all of my children?

Do you have your own account?

If you are a parent, make sure you are using Campus Parent. If you are a student, make sure you are using Campus Student. This allows for your Campus record and the relationships set up between you and your children to connect properly. Ask your school for your own account.

Is your Portal setting activated?

The relationship recorded in Campus between you and your child needs to be set up to include Portal access.  This allows you to view your child’s information in the Portal and Mobile App.   Your school manages this setting; only they can fix this if the setting is not turned on.  Please contact your school to fix this.

More Information

Families

Link multiple accounts

Parents and students can now link accounts.

Do you have students attending schools in multiple districts using Infinite Campus? Or, do you have a student enrolled in more than one district? Good news! Parents and Students can now link their accounts, so they only need one login to access all your student(s) information in the Campus Parent and Campus Student mobile apps.

Please note: This functionality is currently only available in NC and DE.

Get Started: How to Link your Accounts 

  1. Log in to Campus Parent or Campus Student in a browser or the mobile app and open the user menu.

  2. In the Linked Districts section, click Manage Districts.

  3. In the screen that displays, select Generate a code from this district and click Generate. Click the code that displays to copy it to the clipboard.

  4. Log out of this account.

  5. Log into the other district account and navigate to the Manage Districts screen via the user menu.

  6. Select enter the code generated from another district, paste the copied code, and click Link.

  7. Accounts are now linked! Open the user menu and click Switch to visit the newly linked for the first time. When done in the mobile app, this first switch activates push notifications.

More Information

School districts use the Infinite Campus Messenger service to send notifications to students and their families or contacts. Messages can be as simple as announcing a holiday concert, posting grades, or declaring a snow emergency.

To cancel your subscription and opt-out of receiving any future messages from Infinite Campus send “STOP” to 82290 at any time. You will receive one final message confirming your decision to unsubscribe and receive no further messages. To resubscribe after canceling, either send “START” to 82290 or subscribe through whichever opt-in method you used initially.

If you need customer support, please send “HELP” to 82290 or contact us directly.

Our service providers and the mobile carriers are not liable for delayed or undelivered messages. Message and Data rates may apply for any messages sent or received as part of this program. Message frequency may vary depending on use by your school.

Use of this service is subject to our Privacy Policy.